All of our apartments are individually owned and the owners rely on income from their apartments, so if someone books and cancels, they lose money. Obviously.
We do try to work with people but please note that any cancellations of more than 14 days will incur a admin fee of $50. Any cancellations of less than 14 days will depend on our ability to re-let your booking. So if you want to cancel please contact us as early as possible so that we can attempt to re let the apartment.